Frequent Asked Questions | D-D The Aquarium Solution

DEAR SIR,
I WANT TO PURCHASE ABOVE PRODUCT AND MY TANK QUANTITY IS 450 LTR KINDLY
SUGGEST ME THE QUANTITY HOW MUCH SHOULD I TAKE AND KINDLY ALSO TELL ME THAT
WHICH REACTOR CAN I USE IN THIS AND HOW MUCH LPH IS REQUIRED FOR ROWAPHOS

Good afternoon, This week I used the aquascape to set corals into place in my aquarium as my hermit crab kept moving everything. I used what I believed to be a small amount however I within an hour of using the Aquascape I lost all bar two of my fish. Somehow a clownfish and chalk goby managed to survive. It appeared that the aquascape took all the oxygen out of my aquarium. When I went back to the local fish shop where I purchased the Aquascape from they advised me that your product does remove the oxygen from an aquarium and that this was written in your small print of the instructions. Why is the fact that your product removed oxygen from an aquarium not written in big and bold type before the instructions. Your product ruined my aquarium I lost all my coral, nearly all my fish, inverts and cuc. I'm one extremely disgruntled and angry customer to the point where I may never purchase a product with your company name on it again. Regards Natalie

Good morning,

We need to have some infos. After installation, the outflow water is not pure with a KH 4 and nitrate 10.
The inpout is 2.5 bar.
We have bought a RO75 writen on the packing. But we have output of 180liters / 24 h.
Is it possible a mistake in the packing and to have a RO50 instead ?

Awaiting your answer.

Regards

Bruno

Is it possible to use Ozone on this protein skimmer at the recommended rate?, if so how does the returned water get passed though carbon, when sitting in the sump.
kind regards
Steve

 hi can you tell me what size uv I would need for my reef tank 
750lts

Hi there im just wondering if its safe to use dd aquascape 
epoxy to build around my filter box a wall for the fish as looking at a valck 
box isnt nice and would like to cover it with epoxy my tank is also 
freshwater and wonderd if its safe for fresh water fish aswell i have seen 
its safe if used properly for marine aquariums but not for freah water or if 
you could help would be great in choosing the right epoxy for my filter box 
thank you

Hi tony got a couple of questions if you have time. On the layout page on director  lights have a turqouise mark on them but bottom left of layout is dark blue is firmware upto date??  Also thinking of using lunar setting would it be advisable? Is there any side affects to consider behaivour,stress?? And wot colours would be used as moonlight.  Thanx in advance rickie

Hi!
What is the diffrence in function and specs between the new Hydra 52 HD and standard Hydra 52 ?.

Hi Tony,

The calibration screw is rusted. Can I use wd-40 to loosen it? I have the DD h2ocean refractometer.

I sent this question on your company's website but no response yet last week.

hi i bought some rowaphos and rowacarbon to use in the media 
bags as i don't have a reactor, i am using it in the fluval m90 so it is rear 
sumped, i have managed to get the bags floating where the water flows through 
the grills in the rear chambers i have sort of wrapped them in filter floss 
but the rowaphos has turned the water cloudy as it fell out a couple of times 
and sunk to the bottom of the filter chamber, i presume this will clear in a 
day or so? any ideas on how best to use it in this tank would be greatly 
appreciated, also what are the amounts i should be using with both 
rowacarbon/phos on a 136 liter?  thanks tom

My pump looses power when the air hose is connected.  It makes a grumpling noise and looses output.  Can you please advise?  Has a part worn?

Hi

I am planning my new set up and wondering what skimmer to get. The set up will be about 1400ltrs all in. I see the SC2060 protein skimmer states that it is ok for heavy stocking at 1400ltr. Is this true or is it best to go to the next size? Although this seems quite a jump?

Any help would be much appreciated.

Regards

Tom

Dear Toni,
could you tell me if one Hydra 26 would be enough for a Reefer 170 Tank.(W 60 cm* D50cm* H50cm
For mostly LPS and SPS also Anemones.
Regards
Markus

Hello,

I have a new reef tank ( dimensions are 70 cm x 70 cm x 40 cm ) and I 
installed my hydra 52.

I have some questions :
- Only one hydra 52 is suffisent for my tank ( SPS / LPS ) ?
- Can you help me for adjust colors channels and lighting intensity ?

Many thank's,

Mr B

Hi

Purchased a dc -2000 chiller of a supplier in Norway . It is used in a closed 
water system with 300 liters of water. ( hatchery for fish)
Do you have information on how much water it shall be over the plate 
exchanger / chillern and how much water resistance there is in the plate 
exchanger / chillern .
The water temperature shall be 3 degrees